Privacy Policy
Last updated: September 2024
Introduction
indigo-cliff ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud document storage services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Fill out contact forms
- Communicate with us via email or other channels
This information may include your name, email address, company name, and billing information.
Usage Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
Document Data
When you use our cloud storage services, we store the documents and files you upload. We do not access the contents of your files except as necessary to provide the service or as required by law.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Comply with legal obligations
Data Storage and Security
All data is stored in secure data centres located exclusively within Canada. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you terminate your account, we will delete your stored documents within 30 days, subject to any legal retention requirements.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our business
- Professional advisors such as lawyers and accountants
- Government authorities when required by law
Your Rights Under PIPEDA
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for certain processing activities
- File a complaint with the Privacy Commissioner of Canada
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
indigo-cliff
150 King Street West, Suite 2100
Toronto, ON M5H 1J9
Canada
Email: [email protected]